Risk warning: Your capital is at risk. Exinity Limited is regulated by FSC.
Risk warning: Your capital is at risk. Exinity Limited is regulated by FSC.

Bitcoin

CurrencyBTC
Fees / CommissionNo Commission
Processing Time24 hours

Making a deposit to your Alpari International account

  1. Make sure you complete the Fund Deposit form in MyAlpari – found under MyMoney in the main menu – and confirm payment.
  2. From there, you’ll be redirected to the payment page for Bitcoin. This will generate an invoice with a QR code.
  3. Scan this code using your personal Bitcoin wallet application.
  4. When you have access to your Bitcoin payment through your personal Bitcoin wallet application, click to confirm the payment.
  5. Once you’ve confirmed payment, stay on the page. Within about ten seconds, you will see the status of the transaction.
  6. Go to MyAlpari to view the progress of your transfer. You can click on ‘My Money’ on the side menu, and then ‘My Transfers’ to track all deposits and withdrawals that are pending completion.
  7. If your status says ‘Processing’, it means that your request has been accepted and is pending completion. It will normally take 1-2 hours for this status to change and for it to read ‘Funds deposited to your account’.

Important Information

If you are making a deposit, bear in mind the following points:

  1. Third party payments are not accepted. The sender’s name must match the name registered with Alpari International.
  2. We will automatically convert any currency that differs from the currency of your account – this will be in line with Alpari International's conversion rates.
  3. Successful deposits will be posted to accounts in a short while. Delays may occur if either Alpari International or the payment provider is unable to verify your information.
  4. We have a supported currency (see table above). If your deposit is not in a supported currency, it will be converted and the provider may charge a conversion fee.
  5. If your trading account’s currency differs to your deposit’s currency, the transaction will be converted and a fee may be applied in line with the conversion rates table on MyAlpari.
  6. Our conversion rates table is updated on a daily basis.
  7. The table above details Alpari’s processing times for deposits.
  8. The maximum limit of 25,000 USD/EUR/GBP is per client, per month.
  9. If you’re withdrawing Bitcoin, they need to be returned to the same Bitcoin wallet that was used to make the deposit.
  10. The withdrawal amount to a specific Bitcoin address should not exceed the total amount deposited from the same Bitcoin address.
  11. In some circumstances, we may require you to provide a screenshot from your Bitcoin wallet, with the Alpari International transaction clearly visible.
  12. Accumulated or single withdrawal amounts that are higher than 3,000 USD / EUR / GBP per day, may be subject to some extra information, like your Bitcoin wallet name, and Alpari International may need to share your KYC documents with the provider. This could result in an extra delay of one business day.
  13. If you choose the level of Network Fee policy to be lower than “Normal” level, this could lead to the transaction being rejected by the network. The higher the level, the better the chance for your transaction to be added in a block within the blockchain.
  14. Make sure your BTC wallet is up to date at all times.
  15. The provider recommends using certain Bitcoin wallets – Bitpay, Copay, Mycelium, Airbitz, Electrum, Bitcoin Core, Bitcoin.com, BRD (Bread) wallet – as they support the newest Bitcoin payment protocol. If your wallet is not on this list, it may not be accepted by the provider. The provider has noted that the administrative process via exchanges is causing significant delays and this interferes with the Bitcoin network and the guaranteed rate.
  16. Any information you receive from us regarding your Bitcoin wallet or registration will come through official Alpari International email addresses. We will never request any private Bitcoin wallet details. If you receive anything that is suspicious, please contact us at: [email protected]
CurrencyBTC
Fees / Commission1 %
Processing Time24 - 48 hours

Withdrawing funds from MyAlpari

  1. In MyAlpari, select ‘Withdraw funds’, which is under ‘My Money’ on the side menu.
  2. Scroll down to ‘e-Wallets’ and click ‘Withdraw’ to request your Bitcoin withdrawal.
  3. A form will appear with instructions. Simply follow these, complete the ‘Withdraw fund’ form in MyAlpari and confirm.
  4. Read the terms and conditions, and click ‘Confirm’ when you’re ready.
  5. A 4-digit payment password will be sent via SMS or email (check your spam or junk folder if you don’t receive this after a few minutes). Enter this password on the withdrawal confirmation page before pressing ‘Submit’.
  6. You can go to MyAlpari and track the progress of your transfer. Click on ‘My Money’ and then ‘My Transfers’, to see all deposits and withdrawals that are pending completion.
  7. If your withdrawal status is ‘Processing’, your request has been accepted and is pending completion. Soon after, usually within one business day of your request, the status will change to ‘Funds sent’ which confirms that the funds have been sent to your Bitcoin wallet.

Important Information

If you are making a withdrawal, bear the following in mind:

  1. Third party payments are not accepted. The name of the recipient needs to be the same as the name registered with Alpari International.
  2. If you submit a withdrawal request, all Bitcoin deposit transactions will be refunded to the source they came from.
  3. If you want to withdraw any profits after your initial deposit, they can be withdrawn by any other Payment method available to you.
  4. Ensure that you have enough free margin in your account to cover your withdrawal. If you do not, you may have to close some open positions in your account.
  5. If your trading account and withdrawal request are denominated in different currencies, the transaction will be automatically converted and a fee may be charged in line with the conversion rates table in MyAlpari.
  6. We update our conversion rates on a daily basis.
  7. We will debit the withdrawal fee from the amount withdrawn. Please check the table above for our Fees/Commissions.
  8. The table above shows our processing times for withdrawals.
  9. Accumulated or single withdrawal amounts that might be higher than 3,000 USD / EUR / GBP per day, may be subject to extra ID, for example, your Bitcoin wallet name. Alpari International may need to share your KYC documents with the provider. This could cause a delay of one business day.
  10. The withdrawal to a specific Bitcoin address should not exceed the total amount deposited from the same Bitcoin address.
  11. Alpari International reserves the right to process a client’s Bitcoin withdrawal requests via another payment method, in case of force majeure and/or Acts of God and/or for any other reasons beyond the reasonable control of the Company.
  12. It’s important to note that if you choose the level of Network Fee policy as lower than “Normal” level, this could mean that the transaction ends up being rejected by the network.
  13. The higher the level, the better the chance is for your transaction to be added in a block within the blockchain.
  14. Make sure your BTC wallet is up to date at all times.
  15. The provider recommends using certain Bitcoin wallets – Bitpay, Copay, Mycelium, Airbitz, Electrum, Bitcoin Core, Bitcoin.com, BRD (Bread) wallet – as they support the newest Bitcoin payment protocol. If your wallet is not on this list, it may not be accepted by the provider. The provider has noted that the administrative process via exchanges is causing significant delays and this interferes with the Bitcoin network and the guaranteed rate.
  16. Any information you receive from us regarding your Bitcoin wallet or registration will come through official Alpari International email addresses. We will never request any private Bitcoin wallet details. If you receive anything that is suspicious, please contact us at: [email protected]

© 2019 Alpari International