Risk warning: Your capital is at risk. Exinity Limited is regulated by FSC.
Risk warning: Your capital is at risk. Exinity Limited is regulated by FSC.

FAQ

What can we help you with today?

Contact Details

Our offices are spread out all over the world. For more information, head over to our Contact us page.

Our Customer Support department is on hand to answer any questions you may have regarding anything to do with your Alpari International experience. From registration, to downloading your platform, to accessing myAlpari.

The working hours are:

Monday to Friday: 24 hours 

Saturday: 11:00 - 16:00 & Sunday: 12:00 - 20:00

(GMT+2/GMT+3 during Daylight Saving Time)

You can contact us by calling +442 080 896 850, via Live Chat, or by email [email protected]

If you have any queries relating to the completion or verification of your profile, the Account Opening department will help you out.

Monday to Friday: 24 hours

Saturday & Sunday: 12:00 AM - 20:00 PM

(GMT+2/GMT+3 during Daylight Saving Time)

Email: [email protected]

Our Back-Office department will help answer any questions regarding your deposits, withdrawals and payment methods.

Monday to Friday: 02:00 - 20:00

Sunday: 13:00 - 17:00

(GMT+2/GMT+3 during Daylight Saving Time)

Email: [email protected]

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